Product Support Queries
- If you have a problem with any of our software products, please check the common sales & support questions and the product support pages before contacting us.
- Check if you are using the current version of the software. We may not be able to provide support for older versions or builds.
- White list the softnik.com domain to make sure that our replies are not lost in an email spam filter.
- Please use the button below to send us your support query.
- Allow us 8-24 hours to get back to you. If you don't hear back from us within 24 hours please contact us again.
- For other email addresses and detailed contact information please visit the company website.
- If you don't hear from us even after contacting us twice, the most probable reason is an email filter at your ISP or your email client.

