Product Support Articles
Database Problems : Installing DAO 3.6
If you are using a software like Watch My Domains ISP (that uses the Microsoft Jet database engine) you need DAO 3.6 installed in your system. In most cases DAO 3.6 will be already present in your system. Otherwise follow the steps detailed in the above article.
Domain Lookup Problems : Whois Connections Fail
Do you see lot of errors when looking up domain names? This could be because you are doing too many lookups and the whois servers are blocking connections from your IP address.
Domain Lookup Problems : Lookup Problems for .UK Domains
Many customers have reported problems when looking up .UK domains. This is because Nominet is very strict about how their whois server is used. Please make sure that you do not violate any of their terms and conditions while looking up UK domains.
Software Configuration : Whois Server Setup
All the domain name software products featured at this site allow you to configure the way domain names are checked for availability. This article explains the whois server configuration.
Domain Name Related Articles
Domain Name Knowledge Base : Domain RRP Status Codes
Most of our domain name software tools display various domain status codes. The above article lists these codes and a brief description of each (from RFC2832).
Domain Name Knowledge Base : Registrar and Registry Expiry Dates
Many people are unaware of the fact that expiry dates reported by the registrars could be different from the expiry date at the domain name registry. Most of our software products indicate theses expiry dates in separate columns. Read the above article to learn more about this.
Domain Name Knowledge Base : Email Alerts when a Domain Name Record is Changed
Some of the domain name management software support an email alert when the status of a domain name is changed. You can use this to create records of changes you made to the domain.
